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Privacy Policy

Last updated: September 2025.

EOS Air Conditioning (“we”, “us”) respects your privacy. This policy explains what data we collect, why, and the rights you have over it.

Data We Collect

  • Contact details you submit via our quote form: name, email, phone number.
  • Project details: project type, budget, timeline, and any message you provide.
  • Communications data: records of correspondence when you contact us.

How We Use Your Data

  • To prepare and deliver quotes for air conditioning install and servicing.
  • To respond to enquiries and provide customer support.
  • To schedule installations, servicing visits, and follow-ups.

Data Retention

  • We retain enquiry data for the duration of any active project plus a reasonable period thereafter.
  • Quote-only enquiries are retained for up to 24 months, then securely deleted.

Third-Party Use

  • We do not sell your personal data to third parties.
  • Data is shared only with service providers who help us operate (e.g. hosting, email delivery) under appropriate contractual safeguards.

Data Security

  • We apply organisational and technical measures to protect your data against unauthorised access, alteration, or disclosure.
  • Access to personal data is restricted to authorised personnel only.

Your Rights

  • You may request access to, correction of, or deletion of your personal data.
  • You may object to or restrict certain processing of your data.
  • To exercise any right, contact us using the details on our website.

© 2025 EOS Air Conditioning. 15 Years of Precision Engineering.